msgtick.com

Enquire Now

Privacy Policy

  1. Introduction

Welcome to Msgtick. We are committed to protecting your privacy and ensuring data security while delivering our services, including Business management systems and WhatsApp API solutions.

This Privacy Policy outlines how we collect, use, store, and share your information, ensuring compliance with Meta’s developer policies and global data protection standards.

By using our website and services, you agree to the practices described in this policy.

  1. Information We Collect

We collect the following data to provide, improve, and secure our services:

  1. Personal Data (User-Provided Information)
  • Account & Business Details: Name, email, phone number, business name, and billing details.
  • Communication Data: Messages sent through our website, WhatsApp API, or email support.
  1. Technical & Usage Data (Automatically Collected)
  • Device & Browser Information: IP address, browser type, device identifiers.
  • Website Activity: Cookies, tracking pixels, and log data for analytics and security.
  • API & Platform Usage: Information related to API integrations, including WhatsApp API requests and responses.
  1. Data from Third-Party Platforms (Meta & Others)
  • If you log in or interact with our services through Meta (Facebook, Instagram, WhatsApp), we may receive basic profile details, engagement metrics, and ad performance data as per platform permissions.
  1. How We Use Your Data

We process your information to:

✔ Deliver Services: Enable website development, digital marketing, CRM automation, and WhatsApp API integration.
✔ Enhance User Experience: Personalize interactions, improve website functionality, and optimize marketing strategies.
✔ Ensure Security & Compliance: Detect fraud, prevent unauthorized access, and comply with Meta’s data policies.
✔ Provide Support & Communication: Respond to inquiries, send service updates, and manage customer requests.
✔ Analytics & Performance Monitoring: Improve website and ad campaign effectiveness through data-driven insights.

  1. Data Sharing & Third-Party Integrations

We do not sell or trade your data. However, we may share it with:

🔹 Meta & WhatsApp API Services: To process chatbot automation, marketing campaigns, and analytics.
🔹 Trusted Service Providers: Payment gateways, hosting services, and CRM tools to facilitate secure transactions and service delivery.
🔹 Legal & Compliance Authorities: When required by law or to prevent fraud.

All third-party integrations comply with Meta’s Developer Policies.

  1. Data Security & Protection

We use industry-standard security measures to safeguard personal and business data, including:

✅ End-to-End Encryption for WhatsApp API messaging.
✅ SSL Encryption for secure website transactions.
✅ Access Control & Authentication to prevent unauthorized access.
✅ Regular Security Audits to comply with Meta’s platform policies.

Despite our best efforts, no digital system is 100% secure. Users are advised to maintain strong passwords and avoid sharing sensitive information publicly.

  1. User Rights & Data Control

As a user, you have the right to:

🔹 Access & Update your personal data.
🔹 Opt-Out of Marketing communications at any time.
🔹 Request Data Deletion (subject to compliance with legal and Meta policies).

To exercise these rights, contact us at support@msgtick.com

  1. Cookies & Tracking Technologies

We use cookies, Meta tracking pixels, and analytics tools to:

✔ Improve website performance and user experience.
✔ Measure ad campaign effectiveness on Facebook & Instagram.
✔ Provide personalized marketing and retargeting.

You can manage cookie preferences via your browser settings or opt out of Meta ad tracking through Facebook Ad Preferences.

  1. Compliance with Meta Developer Policies

Our platform strictly follows Meta’s privacy, security, and data usage policies, including:

✔ Clear Data Usage & Transparency – We disclose how we collect, store, and use data.
✔ User Consent & Control – Users can opt out and manage their data preferences.
✔ Secure API Integrations – We comply with WhatsApp API terms and prevent unauthorized data access.
✔ No Data Misuse – We do not share or sell user data for unauthorized purposes.

Failure to comply with these policies may result in restricted access to our services.

  1. Policy Updates & Changes

We may update this Privacy Policy as required by Meta, legal regulations, or business improvements. Users will be notified via email or a website announcement.

  1. Contact Information

For privacy concerns or data-related inquiries, contact us:

📩 Email: support@msgtick.com

🌍 Website: www.msgtick.com
📍 Address: Coimbatore, Tamil Nadu.

Scroll to Top