At Msgtick, we are committed to delivering high-quality , Business Management Systems and WhatsApp API solutions. Due to the nature of our services, we have specific guidelines regarding returns and refunds.

1. Eligibility for Refunds

Refunds are only applicable under the following conditions:

✔ Service Not Delivered: If a service has not been initiated within the agreed timeline.
✔ Technical Issues from Our End: If a website, software, or API integration is non-functional due to our errors and cannot be resolved.
✔ Duplicate Payment: If a client is charged twice for the same service.

Refund requests must be submitted within 7 days of the payment date.

2. Non-Refundable Services

❌ WhatsApp API & Third-Party Integrations: Since WhatsApp API services involve third-party providers, no refunds will be provided after activation.
❌ Subscription-Based Services: Any monthly or yearly subscriptions are non-refundable after activation.

3. Cancellation Policy

• WhatsApp API & Integrations: Cancellation is not possible once the service is activated.

4. How to Request a Refund

To initiate a refund, follow these steps:

📩 Email us at support@msgtick.com with the subject: Refund Request – [Your Order ID].
🔹 Provide proof of payment and a valid reason for the request.
🔹 Our team will review and respond within 5-7 business days.
🔹 Approved refunds will be processed within 7-10 business days via the original payment method.

5. Changes to Policy

Msgtick reserves the right to modify this Return & Refund Policy at any time to align with business needs and compliance requirements. Continued use of our services constitutes acceptance of the updated policy.

For further inquiries, contact us at:

📩 Email: support@msgtick.com

🌍 Website: www.msgtick.com
📍 Address: Coimbatore, Tamil Nadu.